Terms of service

TERMS OF SERVICE
Welcome to Baseline Racquets. By accessing or purchasing from our Shopify store, you agree to be bound by the following Terms of Service. Please read them carefully.

1. GENERAL CONDITIONS
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, policies, or guidelines referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

2. ONLINE STORE TERMS
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

You must be at least the age of majority in your state or province of residence to use this site, or you have given us your consent to allow any of your minor dependents to use this site.

3. PRODUCTS AND SERVICES
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.

4. PRICES AND PAYMENT
All prices are listed in your selected currency and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time. Payment must be received in full before any products will be shipped.

We accept major credit cards and payment methods made available through Shopify's secure checkout.

5. SHIPPING & DELIVERY
Shipping times and costs are displayed during checkout. We are not responsible for delays caused by couriers or customs. Please review our Shipping Policy for more details.

6. RETURNS & EXCHANGES
Please refer to our Returns Policy for information about returns, exchanges, and refunds. We reserve the right to deny a return if it does not meet our criteria.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.

8. THIRD-PARTY TOOLS AND LINKS
We may provide you with access to third-party tools which we neither monitor nor control. We are not responsible for the content or accuracy of any third-party materials or websites linked to our store.

9. USER COMMENTS AND FEEDBACK
If you send us suggestions, reviews, or comments, you agree that we may, at any time, use them without restriction. You agree that your content will not violate any rights of any third party.

10. PROHIBITED USES
You are prohibited from using the site or its content:

For any unlawful purpose

To violate any international, federal, or local regulations

To infringe upon or violate our intellectual property rights

To submit false or misleading information

To upload viruses or malicious code

To spam, phish, scrape, or interfere with the website's operation

11. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that your use of the service is at your sole risk. In no case shall Baseline Racquets or its owners be liable for any injury, loss, claim, or damages arising from your use of the site or any products.

12. INDEMNIFICATION
You agree to indemnify, defend, and hold Baseline Racquets and our affiliates harmless from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.

13. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by the laws of [Your Country/Region].

14. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
📧 info@baselineracquets.co.za